Q&A’s
Q&A’s


Apple users: how to activate Wordie iMessage app

To play with Wordie iMessage App follow these steps: open iMessage and select a random contact. Push the arrow button located to the left of the iMessage text box. Then, push the App Store icon and later push the four ovals button that will appear on the lower left corner of your screen. Next, push “Store” and then “Manage”. Look for “Wordie” on the list and switch the button to the green position. Push “Done” on the upper right corner of your screen and you’re ready to have fun with Messages.

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Play Wordie from a computer

We have Wordie available on Facebook so you can challenge yourself from your computer.
To play online, you must:
- Log into Facebook from Safari, Explorer or Firefox and search Wordie Game.

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Problems accessing Google Play Market!

If you are an Android user and you are having problems accessing the market probably you are not connected to your Google Play account or your device does not have Internet connection. Please check the following options and try again:
-You are connected to your Gmail account in Google play store.
-Your device is connected to a wireless network.
-You have enough mobile data to connect to Internet.

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I bought a coins package and I did not get it

As the coins are consumable goods we can only restore them if they come from a purchase within 48 hours from date that you purchase them. Please send us a copy of your purchase receipt to the following address help@thefastmind.com and we will restore them soon.

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I bought/purchased a package to remove ads and I still seen them

As the package that you purchased is non-consumable good you can restore it from the setting screen by tapping on “Restore Purchase”. If you have any issue please send us your purchase receipt to help@thefastmind.com and we will refund it shortly.

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I bought a triple coins package and I did not get it

As the package that you purchased is non-consumable good you can restore your double and/or triple coins purchase package from the setting screen by tapping on “Restore Purchase”. If you have any issue please send us your purchase receipt to help@thefastmind.com and we will refund it soon.

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